What to expect from your self catering holiday at Cheney Hollow
A very warm welcome from the owners of Cheney Hollow -- Sue and Peter Colvin!
We do try to be on site when our guests arrive so that we can make sure you are happy with your holiday cottage before you unload the car! We may also be able to assist with luggage etc.
Cheney Hollow's location on the south side of the village makes it easy to locate from the A149, and is easy walking distance of all village amenities as well as both beaches and countryside. Off street parking in our very large private driveway ensures privacy and convenience.
Although we, the owners, do live on site, you can be assured of your privacy. We will leave you alone unless you need us for anything. If needed, please phone and we'll come to you as soon as we can.
What to expect to find in your self catering holiday cottage
When you arrive you should be able to walk into your cottage and feel as if it is your own home.
Your cottage will be fully prepared for your arrival and spotlessly clean.
The bed will be made up ready for you. If you have advised us that you will need the sofa bed, the protector and bottom sheet will be fitted and then the sofa put back for daytime use. The remaining duvet(s) and pillows will be made up and folded upstairs in the bedroom, ready for use later. Our pillows and duvets are fibre filled but feel like feather. The duvets are either 9 tog or 4.5 tog or can be put together when really chilly. We use pillow and duvet protectors to ensure your comfort as well as soft mattress toppers and protectors. Our mattresses are medium to firm. There is a 5' king size bed in Garden Cottage and a 6' super king size bed that can be made up as twin beds in Guest Cottage.
Hair dryer in the dressing table drawer of each cottage.
Towels can be provided if requested prior to arrival - one set of white bath sheet, bath towel and face flannel per person per week. These are not suitable for pets or the beach.
In the bathroom you will find: a toilet roll, toilet brush, bleach, disposable hygiene bags, j-cloth, liquid soap, air freshener, shower screen spray and bathroom cleaner spray, non slip bath mat.
In the fully fitted kitchen you should find everything you may need to prepare and cook most meals - but please remember you are on holiday and there are many good pubs, restaurants and takeaways in Heacham and the surrounding area!
Each cottage has a smoke alarm and fire extinguisher. Guest Cottage has a second fire extinguisher upstairs.
In addition we provide: salt and pepper grinders, an oven glove and two tea towels plus hand towel, a roll of kitchen paper towel, washing up liquid, washing up sponge or brush, j-cloth, anti bacterial surface wipes and other cleaning equipment e.g. vacuum cleaner, dustpan and brush etc. Torch.
Please note that our kitchen knives are sharpened regularly.
The night light will continue to work if there is a power cut and can be used independently as a torch if required.
There is a charcoal BBQ and tools for your use. If you use the BBQ, please leave it clean for the next guests.
Outside table and four fold up chairs for use on the patio.
There is an indoor clothes airer and an outside rotary clothes line with pegs.
There is a full inventory in the guest information book in your cottage.
Cancellation Policy
In the unfortunate event you may find it necessary to cancel or amend your booking, please do contact us as soon as possible. We will always try to assist by offering alternative dates wherever possible.
Documents and Downloads